Retail and customer services

You’ll find customer services role most organisations and they’re not restricted to jobs that have the words customer service in the job title. If you’re a receptionist or a travel agent, your job is very much about customer service. If you’re good with people, can communicate with them in different ways according to their needs, are able to work consistently and reliably to meet their expectations and help to resolve any problems they may have, the chances are a career in customer services will be right up your street. Retail is one of the most varied and exciting sectors you could choose for a career. There are opportunities for fast career progression, good salaries and staff perks. Many high street retailers offer excellent in-house training schemes at both school leaver and graduate levels.

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Managers and directors in retail and wholesaleShopkeepers and proprietors - wholesale and retailCustomer service occupations n.e.c.Customer service managers and supervisorsPharmacy and other dispensing assistantsSales supervisorsUndertakers, mortuary and crematorium assistantsSales and retail assistantsRetail cashiers and check-out operatorsRoundspersons and van salespersonsMarket and street traders and assistantsMerchandisers and window dressersSales related occupations n.e.c.Launderers, dry cleaners and pressersVehicle valeters and cleanersShelf fillersElementary sales occupations n.e.c.

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