Lisa E is currently a Deputy Department Manager at John Lewis. She wasn't enjoying her degree in law, so she looked around for other options. John Lewis appealed because of its graduate training scheme. "They train you on the job. You also start on a good salary and you're fast tracked throughout the company."
More information about managers and directors in retail and wholesale
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Retail and wholesale managers and directors plan, organise, direct and co-ordinate the operations of major retail and wholesale establishments in order to maximise business performance and meet financial goals.
Entry requirements vary from company to company. Entrants may possess GCSEs/S grades, A levels/H grades, GNVQs/GSVQs, a BTEC/SQA award, a degree or equivalent qualification. Entry is also possible through promotion after gaining sufficient experience. NVQs/SVQs in Retail Operations are available at Level 4.
- Appoints staff, assigns tasks and monitors and reviews staff performance
- Liaises with other staff to provide information about merchandise, special promotions etc. to customers
- Ensures that adequate reserves of merchandise are held and that stock keeping is carried out efficiently
- Ensures customer complaints and queries regarding sales and service are appropriately handled
- Oversees the maintenance of financial and other records and controls security arrangements for the premises
- Authorises payment for supplies received and decides on vending price, discount rates and credit terms
- Examines quality of merchandise and ensures that effective use is made of advertising and display facilities.
for this job
|Head offices, etc||16,532|
|Public admin. & defence||15,737|
|Computer programming, etc||13,613|
|Architectural & related||10,813|