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Sara P - Medical Secretary
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Age at filming: Not stated,
Employer's name: Addenbrookes Hospital
Sara Powell works in the Histopathology Department at Addenbrookes Hospital as a medical secretary "Anybody who has anything wrong with them, or anything taken out of them, will come through the department for analysis". She has done several different jobs over the years, but always wanted to work in a hospital. After gaining some computer qualifications she was offered a secretarial role at Addenbrookes. She says "life is very short, it's too short to be horrible to people or to sit around being miserable. Just get out there and be happy really, that's what you have to do. Enjoy every day."
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Medical secretaries deal with correspondence, make appointments and handle patients’ queries; file and maintain medical and other records; transcribe notes and dictation; and perform other clerical tasks in hospitals/surgeries and other medical establishments.
Entrants require GCSEs/S grades or an Intermediate GNVQ/GSVQ Level II. To qualify as a medical secretary, entrants take a one-year full-time or two-year part-time diploma in medical secretarial studies. NVQs/SVQs in Administration are available at Levels 2, 3 and 4.
- Sorts and files correspondence and maintains diary of the person/s for whom he/she works
- Transcribes dictation into required format
- Maintains patients’ records and arranges appointments
- Answers enquiries and refers patient to appropriate experts
- Organises and attends meetings and takes minutes of proceedings
- Books resources such as rooms and refreshments, and orders stationery and other supplies as appropriate.
Employment by Region
M 8% 92% F
M 8% 92% F
Where to go nextCambridge University HospitalsInformation and statistics for the health and social care sector.Sector Skills Council for Health Professionals
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- East of England
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