Debbie B is a Dispatch Operative at Gibsons Foods. She came to the company as an agency production line worker and one of the managers recommended her for a job in dispatch. "My job is now a lot more interesting. It's more physical, more, you have to use your brain a bit more and sort things out more and you've got a bit more freedom as well."
More information about Stock control clerks and assistants
Check out 2 videos about this career
The UK average salary is £28,758
There are 37.5 hours in the average working week
The UK workforce is 47% female and 53% male
DescriptionStock control clerks and assistants receive orders from customers, prepare requisitions or despatch documents for ordered goods, maintain and update records, files and other correspondence in relation to the storage and despatch of goods.
QualificationsThere are no minimum academic requirements, although entrants usually possess GCSEs/S grades. Training is usually provided on-the-job. NVQs/ SVQs in relevant areas are available at Levels 2 and 3.
- Receives and checks in deliveries from suppliers or completed stock to be despatched to customers;
- Allocates appropriate storage space in accordance with stock control and space utilisation policies;
- Receives enquiries and orders from customers, and quotes prices, discounts, delivery dates and other relevant information;
- Prepares requisitions, consignments and other despatch documents;
- Checks requisitions against stock records and forwards to issuing department;
- Adjusts stock records as orders are received, reports on damaged stock and prepares requisitions to replenish damaged stock.