Bruce R is the Operations Manager for Dakota Hotels. He is responsible for the guest experience and the construction and design of new hotels. All managers report to him. He combines his engineering degree with a love of the hotel industry.
More information about hotel and accommodation managers and proprietors
Check out 5 videos about this career
Job holders in this unit group plan, organise, direct and co-ordinate the activities and resources of hotels, hostels, lodging homes, holiday camps, holiday flats and chalets, and organise the domestic, catering, and entertainment facilities on passenger ships.
Entry is possible with a variety of academic qualifications and/or relevant experience. Candidates for these usually require a BTEC/SQA award, a degree or equivalent qualification, or a professional qualification. Off- and on-the-job training is provided and large hotel chains normally offer management trainee schemes. NVQs/SVQs in management for hospitality, leisure and tourism are available at Levels 3 and 4.
- Analyses demand and decides on type, standard and cost of services to be offered
- Determines financial, staffing, material and other short- and long-term needs
- Ensures physical comfort of residents or passengers and makes special arrangements for children, the elderly and the infirm if required
- Approves and arranges shipboard entertainment and shore trips and liaises with shipís agent to ensure that ship is adequately provisioned
- Arranges for payment of bills, keeps accounts and ensures adherence to licensing and other statutory regulations.
for this job
|Food & beverage services||11,798|
|Services to buildings||2,379|
|Other personal service||2,267|
|Sport & recreation||1,992|
|Sale of motor vehicles||1,447|
Where to go nextFuture trends, skill gaps and workforce development issues in the hospitality sectorSector Skills Council for the Hospitality Industry
- Curriculum Subject
- Job features
- I like
- My job involves being
- Working lifestyle
- Interaction with others
- Job type(s)
- Influences & Choices
- Education/work pattern(s)
- First job influence
- Personal influences
- Job location
- East of England
- Enterprise types