Jeanette B is Head of Merchandising at an office supplies wholesaler, Spicers. She didn't go to university because she chose to stay at home with her mum, who needed help. So she took a job as a merchandising assistant. "The guy that I reported into, who was a bit of a tough cookie, helped me learn a huge amount in a very short space of time and he worked me really hard and at first I thought, 'I can't get through this, I don't understand it.' But actually the harder he pushed me, the harder I wanted to show him that I could do it. He's been a real inspiration in my life and he's part of the reason that I conduct myself in the way that I do today."
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DescriptionMerchandisers and window dressers replenish stocks of goods in stores, advise retailers on the optimum display of merchandise and create displays of merchandise in shop windows.
QualificationsEntrants typically possess a professional qualification from the British Design Society, or an approved vocational qualification. Candidates usually require GCSEs/S grades. Degrees and apprenticeships are available, as well as NVQs/SVQs in Visual Merchandising at Levels 1 and 2.
- Monitors stock movements, considers customer requirements and assists customers in completing orders;
- Supplies information about the product to the retailer and sales staff and deals with customer enquiries;
- Consults with advertising and sales staff and advises retailers on the optimal display of a product and of any promotions;
- Implements plans from display designers or display managers or develops ideas and plans for merchandise display or window dressing;
- Prepares area for new display, constructs or assembles displays from a variety of materials, and dismantles existing displays and returns merchandise to relevant departments;
- Provides feedback about displays to senior managers.
for this job
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