Kerry H is a Supervisor in The Co-op cafe in Tweedmouth. "I got 11 GCSEs at school and I went on to do GNVQ business studies but I didn't, at that age I didn't know what I wanted to do... This was a little part time job for me to decide really what I wanted to do. But then I just loved the job so much and because it's, I've gone up as well, I decided just to stay."
More information about Sales and retail assistants
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DescriptionSales and retail assistants demonstrate and sell a variety of goods and services in shops, stores, showrooms and similar establishments.
QualificationsNo minimum academic qualifications are required although some employers may require GCSEs/S grades. Training is typically provided on-the-job. Apprenticeships and NVQs/SVQs in Retail Operations are available at various levels.
- Discusses customer requirements, including type and price range of goods/services desired;
- Advises customer on selection, purchase, use and care of merchandise and quotes prices, discounts and delivery times;
- Advises customer making major purchase on credit terms and arranges finance as appropriate;
- Receives full or partial payment, checks validity of form of payment, writes or prints bill, receipt or docket and packages merchandise for customer;
- Arranges and replenishes goods on display stands, undertakes stock checks and assists with the receipt of deliveries from suppliers into the stock room;
- Handles returns and deals with customer complaints.
for this job
|Food & beverage services||56203|
|Sale of motor vehicles||28288|
|Sport & recreation||11307|
|Repair of goods||10736|
|Other personal service||6253|
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