Conductor
ScotRail

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Michael F

00:00:02 My name is Michael F. I’m a conductor for First ScotRail. I operate the train doors, ensuring the platforms are safe for passengers to board and leave the train. But also are required to look after the safety of the train. It’s an extremely rewarding job that we do. It’s quite a lot of work involved in it. I think the public appreciate the job we do, as well, because an awful lot of people actually thank us when they board or leave the train, which actually makes you feel quite good.

00:00:32 I was actually in secondary school when I was actually doing my subjects and I’d seen people round about me actually getting work and having money coming in and I thought, “Well, yeah, I want to earn money.” You know, I wanted to go holidays, have money so I could go out at the weekends and that which obviously I’d never been able to do. That was my goal in life at that point in time. When I left school, within a week I had a job in a textile shop and from then I’ve always worked. Never looked back.

00:01:00 I was there for about three, four years and after that I ended up actually working for the Council doing gardening which I really enjoyed. I enjoyed being outdoors, out working in the sun, virtually your own boss. I think that was the aspect of it, there wasn’t someone looking over your shoulder saying, “Get this done, get that done,” which I really enjoyed. After that I got a chance to work in a factory which I took. Although it was night shift I took it because the money aspect was double what I was going to earn doing the gardening work.

00:01:34 At that point in time we had a family so I was looking to actually buy a flat. You know, we had car, wanted to get a newer car and again, go for good holidays. So that helped in that aspect. I had the family quite young, I was 18 when my daughter arrived. That really changed things. I then knew that I had to go out, have a good job, bring in decent money so that I could support my family. To me that’s really, really important.

00:02:00 One job in particular which I really enjoyed was working in the telecommunications industry. We’d actually started off just fitting phone lines into people’s houses. We then had training to go onto fit, like, data cabling, cat 5 etc. It’s a great job. You’re mobile, no bosses on your back, money was good. But unfortunately, come Christmas time people looked at the money that was coming in and the money that was going out and decided it wasn’t enough. No warning whatsoever. Come back from Christmas holidays to be told, “Well, that’s you finished.”

00:02:31 It was a big knock, particularly to my family as well. But, as I say, I didn’t let it get me down. Just look again, papers out, internet, what’s happening out there? I started phoning up people, “Give me a job, I can do this, I can do that.” I immediately joined a job club and within six weeks I had another job and the thing that stuck in my mind was the woman at that ran it said, “Well, I’ve had people here for six years and not had a job, and you’re away in six weeks.” But I said to her, “To be perfectly honest, I expected to have a job within two weeks, not six weeks.” You know, that’s my outlook in life, just keep going.

00:03:02 I started off part time in the railway because then that was the only way you could get full time in the railway and I knew then that it’s one of the jobs in this country, it’s one of the few jobs left where you may have a job for life. My job means to me security I think, first and foremost. The chance to help people and also further chances to learn. In this type of job you’re always learning. You can never know enough.

00:03:30 There’s always something different happens. You think you’ve seen it all until one day something else happens and you’re like, “Oh, I need to learn from that.” ENDS

Michael F is a Conductor for First ScotRail. He takes great pride in doing a good job and being able to provide for his family. When he was made redundant from a good job in the telecommunications industry it was a big blow. But he threw himself into getting employed again and that’s when he started on the railways.

More information about Other drivers and transport operatives n.e.c.

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£29,120
average salary

The UK average salary is £29,813

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42
average weekly hours

There are 37.5 hours in the average working week

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89%  male 
11%  female 

The UK workforce is 47% female and 53% male

Future employment

Future employment?

Description
? Jobholders in this unit group monitor the activities of bus drivers, conductors and other road transport depot drivers, undertake various tasks related to water transportation, and perform other transportation tasks not elsewhere classified in MINOR GROUP 823: Other Drivers and Transport Operatives.
Qualifications
There are no formal academic entry requirements. Training is provided both off- and on-the-job. NVQs/SVQs in Organising Road Transport Operations and Marine Operations are available at Level 2.
Tasks
  • Checks that vehicles run as scheduled, monitors number of passengers travelling particular routes and makes recommendations for improvement of services;
  • Organises relief and replacement crews as necessary, ensures compliance with regulations regarding the carrying of passengers and luggage, and submits reports of any irregularities;
  • Checks that goods have been correctly loaded into vehicle, monitors and records information from tachograph, and arranges for servicing, refuelling, cleaning and repair of depot vehicles;
  • Operates and maintains lighthouses and navigational lights in harbours, and assists in mooring craft;
  • Operates and maintains locks, opens and closes moving bridges across inland waterways and docks, and measures depth of water in canals, rivers, etc. to determine possible dumping or dredging sites;
  • Guides horses or ponies and drives horse drawn vehicles to transport goods and passengers.
Employment by region
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Top 10 industries for this job
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Warehousing, etc 5617
Land transport, etc 2626
Sale of motor vehicles 2418
Agriculture, etc 1774
Wholesale trade 1472
Sport & recreation 1138
Employment status
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