Explore: Healthcare

Operational Matron
Addenbrookes Hospital

info Issues viewing the video?

Claire T

00:00:01 My name’s Claire T and I’m an Operational Matron. Day to day means I assist with the flow of patients throughout the hospital, making sure that everybody gets a bed in a timely fashion. In this job, on the days when I am carrying the pager for the Trust I’m responsible for the whole building. All the patients, all the staff, everything comes through me first. It is a huge job, but it’s fantastic, I love it.

00:00:29 The most exciting things probably about the job are the emergency situations we get called to, the excitement of being in the A & E Department, seeing patients come through, never knowing what’s going to happen next. It can be very tiring, we do do long shifts. We do either ten hour or twelve hour shifts. And so they are very, very long days. But obviously we do get the days off afterwards as well.

00:00:55 This current job I’ve been doing for two and a half years. Before this job I was a nurse specialist in blood transfusion, training nurses and doctors how to administer blood and blood products safely. So not just blood transfusions but all of the plasma, within either emergency situations, road traffic accidents within A & E, or in surgery.

00:00:19 I’ve known from a very young age that I wanted to be a nurse, from a very young age. I was probably about five or six with my nurse’s uniform. How far I was ever going to progress in that I didn’t know, but as the years have gone by I know now that this is the kind of job that I was aiming for, yeah. My father works, or worked, within the hospital – he’s now retired – so I spent many of my formative years within the hospital environment, so I felt quite comfortable in that environment, I’d always, you know, wanted to work in the hospital where my Dad worked, so I have achieved that at least.

00:00:54 I left school with very very few qualifications, certainly not enough to get into the nursing school that I wanted to get into, so became an unqualified nurse, a health care assistant, and worked for a year or so doing that job. I was then actively encouraged by all of the staff on the ward to become a trained nurse, and I took the hospital entrance exam. And that’s how I got in to do my nurse training.

00:02:23 I certainly think starting off with no qualifications has spurred me on, and the fact that I do now have my degree, I’m exceptionally proud of myself that I have achieved from nothing going through to being a very senior nurse with a degree, when I think probably people had given up all hope of me ever getting into nursing.

00:02:45 I think the driving factor for me in my job is – is helping other people. And I want to make sure that the care I’m giving to other people would be what I would expect to receive, and what my family would expect to receive, and I think that’s what motivates me now, in the position I am in.

00:03:04 The person who has influenced me most is a very good friend of mine who was a junior nurse on the ward where I very first started, way back twenty, twenty-one years ago now, who has encouraged me the whole way, and made me believe in myself, that I could actually do the job. Prior to coming into nursing I was probably a fairly nervous person, not sure where I was going with my life, but she made me believe that I can make a difference, and I can look after those patients.

00:03:36 In five or ten years’ time I would probably like to think that I could have moved further into nursing management, and certainly possibly within the next five years to be Manager of the team that I’m in at the moment.

00:03:52 I’m very happy with where I am now, and yes it was a struggle to get where I am now, but I think I appreciate it more because I have struggled, and I have had to fight my way through, and I’ve had to work very hard to get to where I am.

00:04:06 ENDS

Leaving school with too few qualifications to get into the nursing career she was so passionate about, did not hold Claire back. She has made friends, family and herself proud by working hard, believing in herself and achieving a nursing degree to fulfil her childhood dream.

More information about Nurses

average salary

The UK average salary is £29,813

average weekly hours

There are 37.5 hours in the average working week

15%  male 
85%  female 

The UK workforce is 47% female and 53% male

Future employment

Future employment?

? Nurses provide general and/or specialised nursing care for the sick, injured and others in need of such care, assist medical doctors with their tasks and work with other healthcare professionals and within teams of healthcare workers. They advise on and teach nursing practice.
Qualification as a nurse is via a diploma or degree course, both of which are provided by universities. Courses comprise both theoretical and practical work, including placements in hospital and community settings. Full time diploma courses last three years; degree courses last three or four years. Accelerated programmes are available to graduates with a health-related degree. There is a minimum age limit of 17 years 6 months to enter training. Post-registration training is available for a range of clinical specialisms.
  • Assists medical doctors and works with other healthcare professionals to deal with emergencies and pre-planned treatment of patients;
  • Manages own case load;
  • Monitors patient’s progress, administers drugs and medicines, applies surgical dressings and gives other forms of treatment;
  • Participates in the preparation for physical and psychological treatment of mentally ill patients;
  • Plans duty rotas and organises and directs the work and training of ward and theatre nursing staff;
  • Advises on nursing care, disease prevention, nutrition, etc. and liaises with hospital board/ management on issues concerning nursing policy;
  • Plans, manages, provides and evaluates nursing care services for patients, supervises the implementation of nursing care plans;
  • Delivers lectures and other forms of formal training relating to nursing practice.
Employment by region
Top 10 industries for this job
Health 314858
Residential care 175605
Social work 165385
Public admin. & defence 41067
Education 19467
Real estate 13754
Employment activities 9129
Services to buildings 7969
Membership organisations 5999
Specialised construction 2766
Employment status

From personal careers advice to finding work, see our round-up of
useful websites to help you on your way

Explore more videos by: