Operated Plant Hire Manager
Flannery Plant Hire

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My name’s Neil, and I’m the operated plant manager at P. Flannery Plant Hire.

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We’re based in Wembley, which is West London.

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We specialise as a company in supplying various

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different types of machines to construction sites across the country.

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This can be rollers, dump trucks, excavator diggers,

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JCBs, bulldozers.

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Me along with my team,

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we’re responsible for ensuring all the operated hires,

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basically, have an operator on them. Any excavator that goes out on hire

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we’ll have to recruit the right operator for the right machine.

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And that could be
in a summer’s day,

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you could be looking at 100 operators, which gets busy.

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But it’s a challenge which is enjoyable.

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Persuasion is key. A lot of operators work for different companies.

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During the summer months, especially,

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we want them to come on board with us.

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So persuading them and showing them the benefits of what

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it will be like working for us, it’s all fundamental.

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Confidence – you have to be confident.

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We speak to hundreds of people on a daily basis.

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I loved school

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and not necessarily for the purposes I should be there for, which is education.

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I loved it in the sense of I loved socialising.

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I loved being with my friends.

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For me, it was the fun factor, like I was that person

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if you get a reference off any of my teachers, they’ll say

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he would not stop talking.

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He’ll be in a corner, just yap, yap, yap.

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That’s what I was like.

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And I’ve utilised that in sort of in what I do now.

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Like the job involves talking to people

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so I’ve sort of made it into a career.

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A-levels I done business and media. I moved on to university, which was up north, so up in Hull.

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I initially started off with business management,

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so moved over to accounting and finance, which in all honesty,

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I lasted about six months.

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I can’t see myself after university is done sitting in an office doing accounts.

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I left university after about a year and a half.

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My parents weren’t best pleased with it. Sat at home for probably about a month or two

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and I just tried to evaluate and see what I actually wanted to do.

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Then I entered the world of recruitment.

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So I started off in recruitment, supplying trades and labour staff

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nationwide, not as big as I’m doing now, but smaller scale, but it was still recruitment.

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From then I moved on

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to another recruitment company which was a peg up and

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it’s something I loved doing.

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I just loved doing it.

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And then I got a call once from Flannery’s asking me to come in for an interview.

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Came in for an interview and I got offered a job.

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You don’t want to have that feeling of

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dismay, like, I don’t want to go to work today.

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I wake up right now, I got to work. I’m happy.

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Jump out of bed, I’m a very morning person.

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If I was an accountant, I wouldn’t have been a morning person.

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I would have been just, it’s just paying the bills.

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The advice I’d have is don’t look at what anyone else is doing.

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Just focus on yourself and I guess just work hard.


Neil loved the social side of school and was always chatting. “The job involves talking to people so I’ve sort of made it into a career.”

After switching courses at university and then dropping out, he found his feet in recruitment.

More information about Human resource managers and directors

average salary

The UK average salary is £29,813

average weekly hours

There are 37.5 hours in the average working week

34%  male 
66%  female 

The UK workforce is 47% female and 53% male

Future employment

Future employment?

? Human resource managers and directors plan, organise and direct the personnel, training and industrial relations policies of organisations, advise on resource allocation and utilisation problems, measure the effectiveness of an organisation’s systems, methods and procedures and advise on, plan and implement procedures to improve utilisation of labour, equipment and materials.
There are no pre-set entry standards, although entry is most common with a degree or equivalent qualification. Off- and on-the-job training is provided and professional qualifications are available. NVQs/SVQs in relevant subjects are available at levels 3, 4 and 5.
  • Determines staffing needs;
  • Oversees the preparation of job descriptions, drafts advertisements and interviews candidates;
  • Oversees the monitoring of employee performance and career development needs;
  • Provides or arranges for provision of training courses;
  • Undertakes industrial relations negotiations with employees’ representatives or trades unions;
  • Develops and administers salary, health and safety and promotion policies;
  • Examines and reports on company and departmental structures, chains of command, information flows, etc. and evaluates efficiency of existing operations;
  • Considers alternative work procedures to improve productivity;
  • Stays abreast of relevant legislation, considers its impact on the organisation’s HR strategy and recommends appropriate action.
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