Sam L is a recruitment adviser at Addenbrookes hospital, she got "sidetracked" during GCSEs and college, until a number of deaths within her family made her question what she was doing. She says "a lady recently came with a card and some flowers and sort of said thank you... I was chuffed that someone obviously appreciated what I'm doing, it was nice."
More information about Human resources and industrial relations officers
Check out 11 videos about this career
The UK average salary is £28,758
There are 37.5 hours in the average working week
The UK workforce is 47% female and 53% male
DescriptionHuman resources and industrial relations officers conduct research and advise on recruitment, training, staff appraisal and industrial relations policies and assist specialist managers with negotiations on behalf of a commercial enterprise, trade union or other organisation.
QualificationsThere are no formal academic requirements although most entrants possess a degree or equivalent qualification and/or relevant experience. Many employers expect staff to gain membership of the Chartered Institute of Personnel Development through study for professional qualifications. NVQs/SVQs in this area are available at Levels 3 and 4.
- Undertakes research into pay differentials, productivity and efficiency bonuses and other payments;
- Develops and recommends personnel and industrial relations policies, assists with their implementation and drafts staff handbooks;
- Assists with negotiations between management and employees or trades unions concerning pay and conditions of employment;
- Interviews candidates for jobs;
- Advises on training and recruitment, negotiating procedures, salary agreements and other personnel and industrial relations issues;
- Deals with grievance and disciplinary procedures, and with staff welfare and counselling provision.