Vice President, Risk and Compliance
Bank of America

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Risk & Compliance

00:02 My name is Maame. I am a Vice President in the Global Compliance and Operational Risk Division of Bank of America Merrill Lynch.
00:12 How I like to explain my role is think of how you have regulators like OFSTED for schools, banks also have these kind of regulators. The main ones within the United Kingdom are the Financial Conducts Authority and the Prudential Regulatory Authority. So teachers and head teachers help schools to adhere to the rules set up by OFSTED. Compliance and Operational Risk, we do the same. So we help the bank, the various employees here, to understand the rules set up by the Financial Conducts Authority and the Prudential Regulatory Authority and we help them adhere to them and be compliant, hence the name Compliance and Operational Risk.
01:04 My mum is a businesswoman. She’s into import and exports so she runs a number of shops, different businesses, so one of my jobs when I finished Junior High School when I had some time on my hands was to help her run her shops.
01:21 One of the things that motivates me, as cheesy as this sounds, is making a difference in this world and inspiring young girls to achieve greater heights just because for my own story I was a young girl who grew up without a father in Ghana, right, West Africa and look at me here today, so if I could have done that who knows what you can do and mind you it’s not like I grew up with this vision in mind of wanting to work for an international bank or an international conglomerate, right, so what could a young girl achieve if they dared to dream and work towards those dreams?
02:08 Don’t allow anything to dictate to you what you can be or who you can be or not, dream big and chase outside those dreams. The only thing or the only person that can stop you is you.


“It’s not like I grew up with this vision in mind of wanting to work for an international bank.” Maame grew up without a father in Ghana, West Africa. She now works at Bank of America, helping ensure the bank operates effectively and fairly.

More information about Quality assurance and regulatory professionals

average salary

The UK average salary is £29,813

average weekly hours

There are 37.5 hours in the average working week

50%  male 
50%  female 

The UK workforce is 47% female and 53% male

Future employment

Future employment?

? Jobholders in this unit group plan, organise, co-ordinate and direct the effective measurement monitoring and reporting on the qualitative and regulatory aspects of a specified tangible (industrial production) or non-tangible (service provision) output.
Entry normally requires a degree or equivalent qualification with relevant experience. Off- and on-the-job training is available. NVQs/SVQs that encompass quality assurance elements are available up to Level 4.
  • Develops and implements visual, physical, functional or other appropriate measures and tests of quality;
  • Analyses and reports upon the results of quality control tests to ensure that production remains within specification;
  • Considers the impact of legislation upon specification requirements;
  • Examines current operating procedures to determine how quality may be improved;
  • Examines operating procedures to ensure the process and the product meet regulatory standards and implements changes necessary to ensure compliance.
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